Specialist service for people affected by cancer
across Essex, Southend and Thurrock
Citizens Advice Essex is pleased to be partnering with Macmillan Cancer Support, to provide a specialist welfare benefits advice service to help more people in Essex cope with the financial impact of a cancer diagnosis.
If you are a professional who would like to make a referral of a client to our team please use the form below.
Note, for more frequent referrers, ask about the Citizens Advice inward referral tool - which provides an enteprise level framework for submitting referrals to our services.
We can help with:
✅ Understanding what benefits you may be entitled to
Including Universal Credit, Personal Independence Payment (PIP), Attendance Allowance, and Carer’s Allowance.
✅ Helping you complete benefit applications
We guide you through the process, helping you fill in forms accurately to give you the best chance of success.
✅ Challenging benefit decisions
If you've been refused a benefit or awarded the wrong amount, we can help you ask for a reconsideration or appeal.
✅ Advising on grants and other financial support
Including Macmillan grants to help with extra costs like travel to hospital, heating, clothing, or special diets.
✅ Support for carers and family members
We can advise on Carer’s Allowance and other help available if you’re looking after someone with cancer.
✅ Explaining how benefits affect your finances
Including help with managing changes in your income, housing costs, or employment.
✅ Liaising with other services
We can help you access support from other agencies, charities, or local services that can assist during your cancer journey.