Get advice

Citizens Advice Essex is the consortium body for the local Citizens Advice in the county. This website primarily serves as a showcase of some of the work we do in partnership and for partners to contact us. That said, each of the local Citizens Advice charities in the the county is available and details on how to contact them are below. Each local Citizens Advice is a local charity in its own right, firmly rooted in its local community and serving its local population. There are lots of ways to contact us if you can’t find the advice you need on this website - including details of our local and national services. Here, you can use the postcode search tool to locate your local service Get help if you’re applying for Universal Credit You can contact our Help to Claim service for help with the claiming process - from making an application to getting your first payment. Get help with a consumer issue You can contact our consumer service if you have a consumer issue like broken or faulty goods, or problems with energy, water or post. The consumer service can advise you and pass complaints to Trading Standards.