Our impact
Citizens Advice Essex is the consortium body for the service as a whole, supporting our shared interests
ensuring our activities are coordinated to achieve maximum impact, both in terms of direct services to
communities but also our aim to advocate for change and achieve influence where we see the need to do
so.
Together, in 2018/19 we helped just under 48,000 people, to find a way forward with the problems they face, with
money, work, housing and much more besides.
The service is fortunate to be able to capitalise on the skills, knowledge and dedication of over 800 volunteers,
supported by teams of dedicated paid staff, work for the service to achieve all of this.
Read our impact
report
This report presents our work, in numbers, to present an accurate
and detailed picture of the effect of the work we do in the county.
Over 800 volunteers, supported by teams of dedicated paid staff,
work for the service to achieve all of this.
Whilst they recognise the difference they make for individuals, such is the
pace of their work, it’s sometimes hard to think about the difference they
are achieving collectively as a result of being part of something bigger. In
no small way then this report is as much for them, as it is do demonstrate
to our partners what an extraordinary organisation we are.
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Charity number 1153582
Company number 06150651
Citizens Advice Essex
Council Offices
Princes Road
MALDON
Essex
CM9 5DL
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